My EV ran out of charge. What do I do?

1. What happens when an EV hits 0%

Running out of charge doesn’t usually harm the battery. Most EVs hold back a small reserve below the 0% shown on the dash and switch into a reduced-power mode as they get close. That reserve is meant to get you off the road, not to the next charger.

Once the car truly stops, it still has a separate 12-volt battery that powers the lights, locks and hazards. Leave the car in park with hazards on and avoid running climate control for long, which can drain that small battery.

2. If you’re on a freeway

1. Move to the right shoulder or take the next exit while you still have power.
2. Turn on your hazards and stay buckled in, unless it’s unsafe to stay in the car.
3. Note the freeway, direction, nearest exit and any call-box number.
4. If you’re in a live lane or feel unsafe, call 911. The CHP Freeway Service Patrol can also help move stalled cars on many LA freeways during commute hours.

3. If you’re in a parking garage

Write down the garage name or address, the level and the space number. Many garages have height limits that keep tow trucks out, so a mobile charger is often the only practical option. Check whether the garage has its own chargers you could reach with a short push or a few miles of reserve.

4. Your options in Los Angeles

Choose a tow instead of a charge if the car shows warning lights other than low battery, was in a collision, or won’t power on at all.

5. What to tell a mobile charging service

• Exact location, including garage level and space
• Make, model and year of the car
• Charge level shown, if any
• How far you need to go: home, work, or the nearest fast charger
• A mobile number that can receive texts

6. How to avoid it next time

• Plan to arrive anywhere with at least 10–15% left, more in hot or cold weather or on long uphill drives.
• Use your car’s built-in route planner, which accounts for elevation and charger stops.
• Have a backup charger in mind on routes you drive often.
• If you have no charger where you live, set up scheduled charging at your building.